Privacy Policy
Privacy Overview
At Orvay, we are committed to protecting your privacy and ensuring the security of your personal information. This privacy policy explains how we collect, use, and safeguard your data when you use our peer support platform.
Information We Collect
Account Information
- Name and email address for account creation
- Encrypted password for account security
- Account preferences and settings
Wellness Data
- Journal entries and mood tracking data
- Audio journal recordings (if you choose to use this feature)
- Support call scheduling and notes
- Platform usage patterns for service improvement
Technical Information
- Device information and browser type
- IP address and general location data
- Platform performance and error logs
How We Use Your Information
Service Provision
- Provide access to journaling and mood tracking features
- Facilitate peer support connections and scheduling
- Deliver personalized wellness insights and recommendations
- Process premium feature payments and access
Safety & Support
- Monitor content for safety and community guidelines compliance
- Provide crisis resources when concerning content is detected
- Ensure platform security and prevent abuse
Platform Improvement
- Analyze usage patterns to improve user experience
- Develop new features based on user needs
- Maintain and optimize platform performance
Data Security & Protection
Encryption & Storage
- All data is encrypted in transit and at rest
- Secure database hosting with Neon PostgreSQL
- Regular security audits and updates
- Limited access controls for authorized personnel only
Access Controls
- Your personal data is accessible only to you and authorized admins
- Admin access is limited to safety monitoring and technical support
- No sharing of personal information with unauthorized third parties
Your Privacy Rights
Data Access & Control
- View and download your personal data at any time
- Update or correct your account information
- Delete specific journal entries or mood data
- Request complete account and data deletion
Communication Preferences
- Control email notifications and platform communications
- Opt out of non-essential communications
- Manage privacy settings for community features
Privacy Questions & Requests
If you have questions about this privacy policy or want to exercise your privacy rights, please contact us:
Email: emoviaai@gmail.com
We will respond to privacy requests within 30 days and provide clear information about how your data is being used.
Last updated: 6/23/2025